One restaurant. Two very different experiences. In the last couple weeks I hit up
Ferris' twice. There are two separate restaurants within
Ferris' - downstairs and upstairs. Downstairs is a more casual, big plates kind of grill; where as upstairs is a little more fancy, and a little more elegant, with both smaller plates meant for sharing as well as entrees. While I find downstairs to be alright, I much prefer the ambiance, food (much of which is locally sourced), and experience of the more upscale,
oyster bar. Thus, my last couple excursions to the restaurant were to the upstairs portion. So, while I say there was "one restaurant - two very different experiences", I mean both within the downstairs/upstairs scene, as well as in my most recent experiences.
Both nights the atmosphere and the food were spectacular. I love the brick walls, the most amazing local art (which is for sale, in case anyone was wondering), the candles, dark wood tabletops, perfect wine glasses and hardwood floors. It's loft style orientation is warm and inviting, yet distinctly metro chic.

The service, on the other hand, differed vastly from night to night. While I have been there a good handful of times, the service was never anything to write home about. It wasn't terrible; it wasn't great. It was just, well... "there". These last two times, however, were poles apart. Thus, I will review night number 1 (NN1), and then night number 2 (NN2) - for clarity's sake. On NN1, after climbing the massive set of stairs to get into the place (not sensitive to accessibility issues - which is a problem, I think), John and I were greeted with delay by a host/server. Actually, we stood there for probably 7 minutes without anyone even acknowledging our presence. I understand that a restaurant can be a very busy and hectic place (I've worked in em for near the last 10 years) - but you are never too busy to nod and comment "be with you in a moment please" on your way by. However, once we were greeted and sat at the bar - everything got lots better.
Reviewing the menu, I started with the Summerhill Pyramid Cipes Brut ($7.5/gl) and John had the Lighthouse Beacon I.P.A. ($4.75/sleeve). Interestingly, Ferris' does include many bevys from across the globe on their menu, yet there are many local brews and grapes to choose from that really personify the essence that is British Columbia.
Now, the bar is probably the coolest thing ever. About 7 to 9 seats are stretched along one side, and the kitchen on the other. That's right - the kitchen is literally about a 6 foot space on the other side of the bar with an extra 2 feet for the dish pit. It was nuts! How they mix drinks, cook food, plate dishes, and wash them without extreme calamity I don't know. It was very entertaining - as was our wonderful, friendly, knowledgeable, and charismatic server/bartender/owner. (Not our owner, the restaurant's). He was so helpful yet didn't once assume to know our palates or tastes better than us. He was there when we needed him, and sometimes when we didn't - yet he was not the least bit intrusive in his manner. All in all, he made our entire experience something that neither one of us will forget. It was by far, some of the best service I have ever had the pleasure of encountering.
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| Bird's Eye View |
The food was also lovely. We started with the Spinach Salad dressed with fresh, creamy goats cheese, roasted pecans, and a warm curried apple vinaigrette ($10), and the Smoked Albacore Tuna with preserved lemons, green olives, daikon (I think?), and Arbequina olive oil ($12). Both were just gorgeous - the flavors of each working elegantly together to really cultivate a union of flavors that shone through brilliantly. The former really glowed between the apple, curry and pecans; while the latter was exactly how I think Tuna should be - delicate, raw, buttery, supple. The presentation was beautiful and it was really cool to be able to watch the chef assemble the dishes right before our eyes. It was almost organic, in that sense.
Paired with the Loosen Bros. 2008 Riesling - It was everything a Riesling SHOULD be. Crisp, acidic, sweet, and fresh.
Appetizers generally run between $7 - $13; while entrees run anywhere between $14 - $22. For our chosen mains I decided on the Trio of Baked Scallops - each one with their own distinct bed of flavors: Creamed leeks & truffle oil, bacon & maple tomato, and fresh sage & porcini mushrooms ($13), while John had the Roasted Chorizo flamed in brandy with an apricot dijon mustard ($7). In truth, we didn't even make it to the entrees/big plates section of the menu - everything on the starters and sharing side looked so good! (See NN2 for entree reviews). Both were friggin wonderful! The scallops were cooked to absolute perfection and each flavour bed worked to generate an entirely unique flavor excursion within my mouth (yet didn't contrast so extensively that they didn't work together); the chorizo was spicy, moist, flavorful, and presented on fire! Who doesn't love things on fire?! It was very, very cool.
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| Paired with the Rutherford Ranch 2008 Chardonnay - a TRUE Californian Chard! |
As usual - there was no room for dessert. Seriously, I am going to have to designate a dessert "week" and spend a few nights just sampling the many after-dinner sweetnesses that are available about town. Stretchy pants in tow!
Next time, I plan on trying the oysters ($2.25/ea or $24/dozen). It is an oyster bar, after all. I haven't had them in years, and the reason for that is I don't remember enjoying them. That being said, tastes change. And watching the chef prepare the oysters right in front of you just screams freshness! How can you not want to try them?? NN3, for sure!

One and a Half Weeks Later (Tuesday): Dinner out with the girl fiends (yes, fiends)... Unlike NN1, upon arrival we were greeted almost instantaneously - a welcomed change from the previous excursion. Also unlike NN1, the restaurant was much darker than when we sat at the bar - thus, my camera shots are a little dark and distorted. I really need to get a new camera and stop whining and disclaiming mine. Anyhow - on with the review: Jesse was the first to arrive (as per usual), then me, Kendra and Dea. I always welcome the chance to socialize and gather with my friends over good food and wine - and so I was super pumped to see them. We all started with our own glasses of wine: Jesse and Deanna both had the Milton Park 2008 Shiraz ($7.5/gl or $35/bottle), Kendra the Chardonnay that I had previously, and I began with the Riesling. All were delicious. After a while, we decided to order our starters and decided to split the Crostini with prosciutto, honey steeped dried apricots, brie cheese, and walnuts ($9) and the SaltSpring Island Mussels with a broth of shallots, butter, diced tomatoes, fresh thyme and white wine ($15).

I have to say, the bread was so soft and flavorful. Bread often goes unnoticed when it to comes to being the vehicle for the more valued elements of a dish; however, I think the bread is one of the most tricky underrated ingredients of a meal. It is the foundation of a dish and it sets the stage for all the other parts to align. So, for me, the bread is important. And it was perfect.. Both appies were delicious and perfectly cooked (as I expected) - as were the friends I was so grateful to be dining with.
After our opening glasses, we ordered a bottle of the 1884 Reservado Don Miguel 2008 Malbec (7.5/gl or $35/bottle), followed by various combinations of the previously mentioned wines. It was full, ripe & wonderfully Malbec-y. Next we selected our entrees:
Jesse ordered the Mixed Greens Salad with shaved fennel, carrots, yam crisps - dressed in a honey lemon vinaigrette ($7) and the Whole Roasted Garlic Bulb with cambozola mousse & warm baguette ($7):
The garlic and the mousse were absolutely decadent while the salad was as fresh as winter salad comes.
Dea ordered the Wild Prawns & Chorizo Sausage with roasted potatoes, smoked paprika & olive oil:
Gorgeous. Fat full prawns and the sauce was to die for. Problematically, prawns are not in season right now. Have they been frozen since the season? or are they being unsustainably manufactured and flown in?
Lastly, Kendra and I split the Butternut Squash Ravioli dressed in brown butter, sage & roasted walnuts ($17) and the Prosciutto Wrapped Halibut served with roasted potatoes, brown butter, preserved lemon, pine nuts & capers and a side of golden beets with decadent goats cheese ($22) (with which, I had the Chardonnay - so buttery and perfect with these two):
Buttery. Soft. And the pasta was cooked to perfection. I would have liked more sage - but I always want more sage.
The halibut was perfectly cooked - the beets were perfection -.and the potatoes were actually probably my favorite part of this dish.
It really was delicious. The room, the food. The friends. The conversation... It's too bad I can't say the same for our server. Abrupt. Rude. Condescending. And frankly, in a casual-fine dining restaurant, I do expect a particular level of service that includes the server actually stopping at the table, making eye contact and listening and communicating with us when checking in on our experience. Not once did she quality check our meal, but when we were deciding on wine, she felt the need to speak "at" us, rather than "to" or "with" us. She assumed her knowledge was superior to ours and didn't make much of an effort to hide that. At one point, one of my friends asked a question about their coffee set-up and in confusion (due to the lack of clarity from the server) she politely asked her to start again - the server actually told us (very abruptly) "not to interrupt" her. It was shocking. I know it can be difficult to serve a table of women - however, I feel that since we are all food industry staff (and pretty chilled out chicas), we can be a pretty fun and relaxed table to serve. And I also understand that everyone has bad days - however upon discussing our experience with another close friend, she knew exactly who we were talking about and relayed that she too felt the same way. I would expect this kind of service in a casual pub or bar - it's really too bad that, as Dea so eloquently and appropriately put it, she was "ruining the entire experience for me".
If it weren't for NN1's service, I probably wouldn't be going back. However, because I know what it can be, I'll give 'er another go. After all, aside from the oysters, there are still so many things I want to try!: The Baked Free Range Eggs with prosciutto, creamed leeks, Swiss cheese, truffle oil, mixed greens & balsamic vinaigrette ($15), Braised Lamb Tagine on a bed of dried apricots, preserved lemon and Moroccan spices, and toasted almond & saffron cous-cous, and of course the Braised Beef Shortrib with red wine, porcini mushrooms, & pancetta truffled mashed potatoes. HELLO! Those sound good!
So there it is - Ferris' in a nutshell. Sort of. A big, long winded, nutshell.